Refund policy
Return and Exchange Policy for Essentials for Tots
Last update: 03-03-2025
1. Policy Overview
At Essentials for Tots, we are committed to providing high-quality products that meet your expectations. If you are not completely satisfied with your purchase, we offer an exchange policy that allows you to exchange items within 7 days of receipt.
2. No Return Policy
All sales are final. Please ensure that you carefully review your order before finalizing your purchase. We encourage you to check sizing charts and product descriptions to make informed decisions.
3. Exchange Policy
You may request an exchange for a different size or color within 7 days of receiving your order. To initiate an exchange, please follow these steps:
- Contact our customer service team at essentialsfortots@gmail.com within 7 days of receiving your item.
- Provide your order number and details about the item you wish to exchange.
- The item must be in its original condition, unworn, unwashed, and with all tags attached.
4. Shipping Costs for Exchanges
Customers are responsible for the shipping costs associated with returning the original item for an exchange. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
5. Customer Responsibility
It is the customer’s responsibility to ensure that the correct shipping address is provided at checkout. Essentials for Tots is not responsible for lost or misdirected packages due to incorrect addresses.